“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   I just got a Marin bike from Bicycle Express. I was looking for a particular bike which was not available anywhere nearby. They were the only place who offered to call me back once it's in stock. Guess what! I did get a callback from them once the bike was in stock.

    Once I reached there I noticed they were following all the COVID related protocols and limited entry to only two people at a time. The bike was ready for me, though I was in a rush they still insisted I take a test ride so they can make any adjustments I wanted. I felt there was some unusual noise. When I mentioned it to them they spent enough time between fixing and testing until first they and then I was satisfied even though it was a really busy hour for them with many people waiting to be serviced. The staff is super friendly, patient and had a smile on their face all along.

    Event though I am about 15 miles away, they will be my preferred go to bike shop in the valley for any of my bike related needs.

    thumb Sanket B.
    10/01/2020

      These ladies and dudes are the best in the business.  I'll never buy or service anything bike-related anywhere else, unless Bicycle Express doesn't have it!  Every time I've been they've exceeded expectations at reasonable prices and in less time than they've estimated.

    thumb Chris O.
    1/16/2021

      Chuck was great as well as the folks I HAVE NOT MET "YET". I shipped my daughter a bike to the shop, they had I'd put back together and tuned up 1 day she is super pumped and ready to ride

    MUCH THANKS EXPRESS CREW

    thumb Mike H.
    8/25/2020
  •   They didn't have a bike that quite fit my needs/budget, but the staff was incredibly kind and helpful. I felt that they sincerely tried to find something that worked for me, and they didn't pressure me just make a sale. Their prices were quite reasonable compared to other local shops I explored.

    thumb Shelby S.
    10/15/2019

      I love this place! Parking is tricky, but it was worth it! They put a new tube in my wheel for $13 and change and I was finished in 15 minutes. Yay!

    thumb Ted B.
    7/27/2019

      I bought a used bike here. I got a decent price and the customer service is always friendly and professional. If you are looking for a used bike, based on my personal experience, it is a good place to go.

    thumb Michael F.
    10/02/2020