Bicycle Express

  My first time in a bike shop, and I have a great customer service very professional and friendly staff
Razonable prices and fast service!!!

  I just moved to San Jose and wanted to get a bike to commute to work. My roommates girlfriend recommended bicycle express and somewhere I could get a cheaper used bike. I ended up buying a brand new Raleigh on sale and am very happy with it. The whole staff made the experience low pressure and easy. When I wanted to return the bike the next day because it was too small they worked something out for me and I got a size up. This is one of those family owned shops where service feels personal and friendly with no bs. Harder and harder to find them.

  I bought a used bike here. I got a decent price and the customer service is always friendly and professional. If you are looking for a used bike, based on my personal experience, it is a good place to go.

  Recently I got a flat tire, so stopped by to get a new tube. Bought a backup one too since the price was really reasonable. However the tube went loose and released air without any usage of bike after a day. Returned to the shop and was given a free tube. The manager is a very gentle and polite man. Reasonable conversation and willing to go far and beyond to make their customer happy. I highly recommend this place to everyone. Thank you for your honest and great service.

  Had my son's bike repaired here. Very quick and reasonable price. Folks are very friendly.

  Hottest day of the summer, Charles took my bike and replaced back tube, lubed all pivotal points, and recommended me "Phil" bio live which I will be using on a bi-weekly basis! Did I mention he did this in 10 minutes? Ask for Charles!