“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   I've been coming to this shop off and on for a very long time. Whenever I need parts or wheels built or trued. This team has always been helpful and built my wheelset super fast. Thank you

    thumb John N.
    6/23/2020

      I just moved to San Jose and wanted to get a bike to commute to work. My roommates girlfriend recommended bicycle express and somewhere I could get a cheaper used bike. I ended up buying a brand new Raleigh on sale and am very happy with it. The whole staff made the experience low pressure and easy. When I wanted to return the bike the next day because it was too small they worked something out for me and I got a size up. This is one of those family owned shops where service feels personal and friendly with no bs. Harder and harder to find them.

    thumb Adam H.
    9/28/2019

      Took my bike with 2 flat tires, they explained to me what option I had so I had the inner tubes replaced and put the slime on the new one.  Bingo! Done while waiting.  Excellent service and friendly personnels.

    thumb Harry A H.
    10/25/2019
  •   So glad we found this place. They fixed the brakes on my bicycle in just a few hours. Super friendly service. Looking forward to coming back here for all our bicycle maintenance and repair needs!

    thumb tomato-potato o.
    6/20/2020

      Recently I got a flat tire, so stopped by to get a new tube. Bought a backup one too since the price was really reasonable. However the tube went loose and released air without any usage of bike after a day. Returned to the shop and was given a free tube. The manager is a very gentle and polite man. Reasonable conversation and willing to go far and beyond to make their customer happy. I highly recommend this place to everyone. Thank you for your honest and great service.

    thumb Kevin G.
    8/10/2019

      The people here are great! Fixed my kiddos bike quickly and my son is so happy! We needed new chains, front and rear tires and it was very reasonable. He's so happy biking everywhere now. Thank you!

    thumb Niki H.
    6/25/2019