“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”
-Sal Pizarro, Mercury News
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I am so very pleased with this bike shop - I originally was planning to go to Summit Bicycles to see what was going on with my bike but I found that this shop was closer to where I live. I was able to come in, ask questions about my bike, have it looked at and fixed within the same hour and dealt with the kindest people I've ever interacted with at any bike shop.
I saw upon entering the store that it's a small business. Their prices are super affordable and they are so attentive. I really appreciate the time they took to answer all of my questions whether it was about my bicycle or a lock that I was looking for; even answering questions about future purchases and etc. Seriously, everyone that works here was so nice and amazing to talk to. Highly recommend coming to this shop for all of your bike needs.Shilo B.
8/21/2020I brought my bike in after my rear wheel was stolen. The wheel/gear combination turned out to be unusual, so they offered to rewire it with another wheel/gear combo and saved me a ton of money. I really appreciate the ingenuity.
Kurt F.
11/26/2019Very careful about covid safety. Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops.
Jim S.
2/24/2021 -
Very welcoming and friendly staff. They were super helpful for new time bikers and didn't make you feel pressured into making a purchase.
Roxana A.
6/25/2019