“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   Great bike place to buy or get your bike repaired. Been coming here for years now. Fair prices and great service. Always find plenty of parking.

    thumb Martha Stuart H.
    11/18/2019

      Chuck was great as well as the folks I HAVE NOT MET "YET". I shipped my daughter a bike to the shop, they had I'd put back together and tuned up 1 day she is super pumped and ready to ride

    MUCH THANKS EXPRESS CREW

    thumb Mike H.
    8/25/2020

      I'm familiar over 10 yrs.  Chuck and his crew are topnotch friendly and honest to a fault.  Many times I've gone in not able to afford repairs and forced to do it on my own.  Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category.  I knew from day one I could trust these guys.

    I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being.  Er personalized service.
    Andre B.
    now SE SJ nr. Capitol / McLaughlin

    thumb Andre B.
    4/03/2020
  •   My first time in a bike shop, and I have a great customer service very professional and friendly staff
    Razonable prices and fast service!!!

    thumb Moises R.
    4/21/2020

      Great tune-up on my 25+ year-old bike, at a great price. My derailleur was having issues for the last year (I've been doing a LOT more bike riding), and at first, I tried making adjustments myself. 🙁 Bad idea, don't have the rack to properly mount bike to do work. ) Anywho, got the thing so fouled up I decided to just go for a complete tune-up. The derailleur issue was actually caused by a mismatch of components installed during another tune-up by another shop over 10 or 12 years ago. Long story short, Chuck installed new drive cage (front derailleur, rear gears, new chain) and did the other bits of the tune-up for a GREAT price. I could not have bought the necessary tools, repair stand, and parts -- nor could I have done such a masterful job -- at even 3x the cost. The bike is simply wonderful to ride now!

    thumb Kelli W.
    8/07/2019

      I work as an errand runner and I end up bringing in a lot of clients' bikes for repairs. I've brought about four bikes to this location and They are always friendly and prompt, even if it's busy. The people here always work really hard and are constantly on the phone or talking to customers or working on the bikes. Small, quality crew and good service at fair prices. Thanks!

    thumb Evan L.
    9/04/2019