“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”-Sal Pizarro, Mercury News
Very careful about covid safety. Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops.
My first time in a bike shop, and I have a great customer service very professional and friendly staff
Razonable prices and fast service!!!
I'm familiar over 10 yrs. Chuck and his crew are topnotch friendly and honest to a fault. Many times I've gone in not able to afford repairs and forced to do it on my own. Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category. I knew from day one I could trust these guys.
I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being. Er personalized service.
now SE SJ nr. Capitol / McLaughlin
Got new tires and tubes installed on my road bike. I left the bike sitting for weeks and when I finally went to ride it one of the tubes was flat. I brought my bike back in to Bicycle Express and they replaced the tube for me free of charge. Was happy they did not try and blame me for the tube being flat. I am happy to support businesses that are stand by their products and have trust in their customers.