“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   Very careful about covid safety.  Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops.

    thumb Jim S.
    2/24/2021

      Very welcoming and friendly staff. They were super helpful for new time bikers and didn't make you feel pressured into making a purchase.

    thumb Roxana A.
    6/25/2019

      Haven't been here for awhile but out of all the bike shops I've been around in SJ, these guys know what they're doing. I've been going here since 2012 and they never fail to completely satisfy whatever work I need on my bike. Very kind and super helpful/knowledgeable.

    thumb Andre N.
    2/16/2021
  •   Shop is cozy. Great customer service, stuff is friendly and knowledgeable. Prices are very reasonable. Repairs are made fast and good. I'll definitely go back here for my bike repairs or to buy another bike.

    thumb Elena T.
    6/07/2020

      Came today, this is an awesome bike shop that prides itself in quality friendly service.  They sell quality products and fixed my flat for a competitive tube and service price.  I asked for some questions for a rack and they had solid recommendations.  Support your local shops!

    thumb slbvic c.
    10/24/2020

      I needed a few miscellaneous parts to install on my bike, and they had everything I needed in stock. The shop is small, but mighty as they're very well equipped and take the time to efficiently help every customer. They also offer repair services, but be sure to book them in advance as they schedule pretty far out. Karen is very knowledgeable, friendly, and provided excellent service; don't let her name fool you! (Sorry Karen). Check them out!

    thumb Pancho V.
    7/25/2020