“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”-Sal Pizarro, Mercury News
Went here a few time already and I like it a lot. The price is much better than other bike repair shops. I came here to buy parts for my BMX which I had to build for my daughter. I had to buy ball bearings, freewheel cogs, and other small items. The staff was polite and nice. This is my place to go. The shop is not that big but they have most of the items that you will need. Their new bike selection is not that great. Overall I would recommend this shop to those who want to DIY or rebuild your bike.
I just got a Marin bike from Bicycle Express. I was looking for a particular bike which was not available anywhere nearby. They were the only place who offered to call me back once it's in stock. Guess what! I did get a callback from them once the bike was in stock.
Once I reached there I noticed they were following all the COVID related protocols and limited entry to only two people at a time. The bike was ready for me, though I was in a rush they still insisted I take a test ride so they can make any adjustments I wanted. I felt there was some unusual noise. When I mentioned it to them they spent enough time between fixing and testing until first they and then I was satisfied even though it was a really busy hour for them with many people waiting to be serviced. The staff is super friendly, patient and had a smile on their face all along.
Event though I am about 15 miles away, they will be my preferred go to bike shop in the valley for any of my bike related needs.
I love this place! Parking is tricky, but it was worth it! They put a new tube in my wheel for $13 and change and I was finished in 15 minutes. Yay!
Found this place after trying to get a heavy duty rear rim. One place was to expensive and couldn't find the rim I needed. The other place only does flat tire repair. I found this place doing a Google search. I came in, I ask what I needed. They had the rim I needed, and it was hand made. I was in an out in about 1 1/2 hours. I would recommend this place, and I will go back for any repair.