“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   Found this place after trying to get a heavy duty rear rim. One place was to expensive and couldn't find the rim I needed. The other place only does flat tire repair. I found this place doing a Google search. I came in, I ask what I needed. They had the rim I needed, and it was hand made. I was in an out in about 1 1/2 hours. I would recommend this place, and I will go back for any repair.

    thumb Kirk K.
    7/16/2020

      The ONLY bicycle shop I go to. The one time I go elsewhere for a simple tire change and the alignment is messed with. The other shop forgot to add a part on my bike tire, which became very wobbly. Took it to Bicycle Express, thanked them for the help and apologized for going somewhere else. Haha! Great service every time, wether there's a line out of the door or if I catch them getting ready to open up in the morning. Do yourself a favor and just come here first. I will never make that mistake again. Haha!

    thumb Jairo R.
    12/26/2020

      They didn't have a bike that quite fit my needs/budget, but the staff was incredibly kind and helpful. I felt that they sincerely tried to find something that worked for me, and they didn't pressure me just make a sale. Their prices were quite reasonable compared to other local shops I explored.

    thumb Shelby S.
    10/15/2019
  •   I'm familiar over 10 yrs.  Chuck and his crew are topnotch friendly and honest to a fault.  Many times I've gone in not able to afford repairs and forced to do it on my own.  Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category.  I knew from day one I could trust these guys.

    I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being.  Er personalized service.
    Andre B.
    now SE SJ nr. Capitol / McLaughlin

    thumb Andre B.
    4/03/2020

      Shop is cozy. Great customer service, stuff is friendly and knowledgeable. Prices are very reasonable. Repairs are made fast and good. I'll definitely go back here for my bike repairs or to buy another bike.

    thumb Elena T.
    6/07/2020

      I needed a few miscellaneous parts to install on my bike, and they had everything I needed in stock. The shop is small, but mighty as they're very well equipped and take the time to efficiently help every customer. They also offer repair services, but be sure to book them in advance as they schedule pretty far out. Karen is very knowledgeable, friendly, and provided excellent service; don't let her name fool you! (Sorry Karen). Check them out!

    thumb Pancho V.
    7/25/2020