“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”
-Sal Pizarro, Mercury News
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Very careful about covid safety. Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops. 
Jim S.
2/24/2021 Cool place. They are nice and will let you test ride their bikes. When they let me do so, they actually take the time to make adjustments so when I ride it, it was much more comfortable and fitting such that I actually want to buy it. I didn't though because wasn't sure but I've been thinking about the place since. 
Jay S.
1/25/2020 Took my bike with 2 flat tires, they explained to me what option I had so I had the inner tubes replaced and put the slime on the new one. Bingo! Done while waiting. Excellent service and friendly personnels. 
Harry A H.
10/25/2019 - Best bike repair shop in the South Bay. Forget Mike's, Summit, ..
These guys are honest, fast and reliable. And they fix all what need to be fixed, not other stuff.
Thanks! 
Francesco B.
8/07/2020 Been coming here since the 1980's this bike shop is great for, flat tires full build ups, downtown Sj, a short ride from Caltrain if your coming from Sf 
Shane G.
2/02/2021 Chuck was great as well as the folks I HAVE NOT MET "YET". I shipped my daughter a bike to the shop, they had I'd put back together and tuned up 1 day she is super pumped and ready to ride
MUCH THANKS EXPRESS CREW 
Mike H.
8/25/2020