“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   I work as an errand runner and I end up bringing in a lot of clients' bikes for repairs. I've brought about four bikes to this location and They are always friendly and prompt, even if it's busy. The people here always work really hard and are constantly on the phone or talking to customers or working on the bikes. Small, quality crew and good service at fair prices. Thanks!

    thumb Evan L.
    9/04/2019

      I am so very pleased with this bike shop - I originally was planning to go to Summit Bicycles to see what was going on with my bike but I found that this shop was closer to where I live. I was able to come in, ask questions about my bike, have it looked at and fixed within the same hour and dealt with the kindest people I've ever interacted with at any bike shop.

    I saw upon entering the store that it's a small business. Their prices are super affordable and they are so attentive. I really appreciate the time they took to answer all of my questions whether it was about my bicycle or a lock that I was looking for; even answering questions about future purchases and etc. Seriously, everyone that works here was so nice and amazing to talk to. Highly recommend coming to this shop for all of your bike needs.

    thumb Shilo B.
    8/21/2020

      Been coming here since the 1980's this bike shop is great for, flat tires full build ups, downtown Sj, a short ride from Caltrain if your coming from Sf

    thumb Shane G.
    2/02/2021
  •   Charlie we appreciate your help throughout the entire process and the rest of the team as well! Customer service is on point. Would highly recommend this place
    Neat cute family shop

    thumb Sayuri R.
    8/20/2020

      Great bike place to buy or get your bike repaired. Been coming here for years now. Fair prices and great service. Always find plenty of parking.

    thumb Martha Stuart H.
    11/18/2019

      Staff are super, super knowledgeable and friendly about bikes? They taught me how to find a proper size bike, explained different tire treads, etc. and I even got to test ride a bike! Karen provided truly above and beyond service, without being pushy.

    thumb Sarah G.
    12/04/2020