“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”
-Sal Pizarro, Mercury News
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Very careful about covid safety. Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops.
Jim S.
2/24/2021 -
Great tune-up on my 25+ year-old bike, at a great price. My derailleur was having issues for the last year (I've been doing a LOT more bike riding), and at first, I tried making adjustments myself. 🙁 Bad idea, don't have the rack to properly mount bike to do work. ) Anywho, got the thing so fouled up I decided to just go for a complete tune-up. The derailleur issue was actually caused by a mismatch of components installed during another tune-up by another shop over 10 or 12 years ago. Long story short, Chuck installed new drive cage (front derailleur, rear gears, new chain) and did the other bits of the tune-up for a GREAT price. I could not have bought the necessary tools, repair stand, and parts -- nor could I have done such a masterful job -- at even 3x the cost. The bike is simply wonderful to ride now!
Kelli W.
8/07/2019
Got new tires and tubes installed on my road bike. I left the bike sitting for weeks and when I finally went to ride it one of the tubes was flat. I brought my bike back in to Bicycle Express and they replaced the tube for me free of charge. Was happy they did not try and blame me for the tube being flat. I am happy to support businesses that are stand by their products and have trust in their customers.
Albert H.
2/21/2021


