“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   I work as an errand runner and I end up bringing in a lot of clients' bikes for repairs. I've brought about four bikes to this location and They are always friendly and prompt, even if it's busy. The people here always work really hard and are constantly on the phone or talking to customers or working on the bikes. Small, quality crew and good service at fair prices. Thanks!

    thumb Evan L.
    9/04/2019

      Great tune-up on my 25+ year-old bike, at a great price. My derailleur was having issues for the last year (I've been doing a LOT more bike riding), and at first, I tried making adjustments myself. 🙁 Bad idea, don't have the rack to properly mount bike to do work. ) Anywho, got the thing so fouled up I decided to just go for a complete tune-up. The derailleur issue was actually caused by a mismatch of components installed during another tune-up by another shop over 10 or 12 years ago. Long story short, Chuck installed new drive cage (front derailleur, rear gears, new chain) and did the other bits of the tune-up for a GREAT price. I could not have bought the necessary tools, repair stand, and parts -- nor could I have done such a masterful job -- at even 3x the cost. The bike is simply wonderful to ride now!

    thumb Kelli W.
    8/07/2019

      Shop is cozy. Great customer service, stuff is friendly and knowledgeable. Prices are very reasonable. Repairs are made fast and good. I'll definitely go back here for my bike repairs or to buy another bike.

    thumb Elena T.
    6/07/2020
  •   Best bike repair shop in the South Bay. Forget Mike's, Summit, ..
    These guys are honest, fast and reliable. And they fix all what need to be fixed, not other stuff.
    Thanks!

    thumb Francesco B.
    8/07/2020

      The ONLY bicycle shop I go to. The one time I go elsewhere for a simple tire change and the alignment is messed with. The other shop forgot to add a part on my bike tire, which became very wobbly. Took it to Bicycle Express, thanked them for the help and apologized for going somewhere else. Haha! Great service every time, wether there's a line out of the door or if I catch them getting ready to open up in the morning. Do yourself a favor and just come here first. I will never make that mistake again. Haha!

    thumb Jairo R.
    12/26/2020

      I bought a used bike here. I got a decent price and the customer service is always friendly and professional. If you are looking for a used bike, based on my personal experience, it is a good place to go.

    thumb Michael F.
    10/02/2020