“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”-Sal Pizarro, Mercury News
I'm familiar over 10 yrs. Chuck and his crew are topnotch friendly and honest to a fault. Many times I've gone in not able to afford repairs and forced to do it on my own. Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category. I knew from day one I could trust these guys.
I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being. Er personalized service.
now SE SJ nr. Capitol / McLaughlin
These ladies and dudes are the best in the business. I'll never buy or service anything bike-related anywhere else, unless Bicycle Express doesn't have it! Every time I've been they've exceeded expectations at reasonable prices and in less time than they've estimated.
I've been coming to this shop off and on for a very long time. Whenever I need parts or wheels built or trued. This team has always been helpful and built my wheelset super fast. Thank you
Recently I got a flat tire, so stopped by to get a new tube. Bought a backup one too since the price was really reasonable. However the tube went loose and released air without any usage of bike after a day. Returned to the shop and was given a free tube. The manager is a very gentle and polite man. Reasonable conversation and willing to go far and beyond to make their customer happy. I highly recommend this place to everyone. Thank you for your honest and great service.