“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News

  •   Very welcoming and friendly staff. They were super helpful for new time bikers and didn't make you feel pressured into making a purchase.

    thumb Roxana A.
    6/25/2019

      Staff are super, super knowledgeable and friendly about bikes? They taught me how to find a proper size bike, explained different tire treads, etc. and I even got to test ride a bike! Karen provided truly above and beyond service, without being pushy.

    thumb Sarah G.
    12/04/2020

      I am so very pleased with this bike shop - I originally was planning to go to Summit Bicycles to see what was going on with my bike but I found that this shop was closer to where I live. I was able to come in, ask questions about my bike, have it looked at and fixed within the same hour and dealt with the kindest people I've ever interacted with at any bike shop.

    I saw upon entering the store that it's a small business. Their prices are super affordable and they are so attentive. I really appreciate the time they took to answer all of my questions whether it was about my bicycle or a lock that I was looking for; even answering questions about future purchases and etc. Seriously, everyone that works here was so nice and amazing to talk to. Highly recommend coming to this shop for all of your bike needs.

    thumb Shilo B.
    8/21/2020

  •   Took my bike with 2 flat tires, they explained to me what option I had so I had the inner tubes replaced and put the slime on the new one.  Bingo! Done while waiting.  Excellent service and friendly personnels.

    thumb Harry A H.
    10/25/2019

      Great bike place to buy or get your bike repaired. Been coming here for years now. Fair prices and great service. Always find plenty of parking.

    thumb Martha Stuart H.
    11/18/2019

      I'm familiar over 10 yrs.  Chuck and his crew are topnotch friendly and honest to a fault.  Many times I've gone in not able to afford repairs and forced to do it on my own.  Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category.  I knew from day one I could trust these guys.

    I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being.  Er personalized service.
    Andre B.
    now SE SJ nr. Capitol / McLaughlin

    thumb Andre B.
    4/03/2020