“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”-Sal Pizarro, Mercury News
I work as an errand runner and I end up bringing in a lot of clients' bikes for repairs. I've brought about four bikes to this location and They are always friendly and prompt, even if it's busy. The people here always work really hard and are constantly on the phone or talking to customers or working on the bikes. Small, quality crew and good service at fair prices. Thanks!
They fixed my wheel at a reasonable price. They fixed two spikes. It was fast for them to fix too. It would have taken me a long time to do myself.
My first time in a bike shop, and I have a great customer service very professional and friendly staff
Razonable prices and fast service!!!
The ONLY bicycle shop I go to. The one time I go elsewhere for a simple tire change and the alignment is messed with. The other shop forgot to add a part on my bike tire, which became very wobbly. Took it to Bicycle Express, thanked them for the help and apologized for going somewhere else. Haha! Great service every time, wether there's a line out of the door or if I catch them getting ready to open up in the morning. Do yourself a favor and just come here first. I will never make that mistake again. Haha!
I'm familiar over 10 yrs. Chuck and his crew are topnotch friendly and honest to a fault. Many times I've gone in not able to afford repairs and forced to do it on my own. Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category. I knew from day one I could trust these guys.
I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being. Er personalized service.
now SE SJ nr. Capitol / McLaughlin