“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   Great tune-up on my 25+ year-old bike, at a great price. My derailleur was having issues for the last year (I've been doing a LOT more bike riding), and at first, I tried making adjustments myself. 🙁 Bad idea, don't have the rack to properly mount bike to do work. ) Anywho, got the thing so fouled up I decided to just go for a complete tune-up. The derailleur issue was actually caused by a mismatch of components installed during another tune-up by another shop over 10 or 12 years ago. Long story short, Chuck installed new drive cage (front derailleur, rear gears, new chain) and did the other bits of the tune-up for a GREAT price. I could not have bought the necessary tools, repair stand, and parts -- nor could I have done such a masterful job -- at even 3x the cost. The bike is simply wonderful to ride now!

    thumb Kelli W.
    8/07/2019

      Very careful about covid safety.  Extremely helpful explaining options and why certain things are important. Nice people. They don't fix things that don't need fixing. Love this place! This was my neighborhood bike shop and now that I've moved, I still come here even though there are closer bike shops.

    thumb Jim S.
    2/24/2021

      I'm familiar over 10 yrs.  Chuck and his crew are topnotch friendly and honest to a fault.  Many times I've gone in not able to afford repairs and forced to do it on my own.  Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category.  I knew from day one I could trust these guys.

    I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being.  Er personalized service.
    Andre B.
    now SE SJ nr. Capitol / McLaughlin

    thumb Andre B.
    4/03/2020
  •   Found this place after trying to get a heavy duty rear rim. One place was to expensive and couldn't find the rim I needed. The other place only does flat tire repair. I found this place doing a Google search. I came in, I ask what I needed. They had the rim I needed, and it was hand made. I was in an out in about 1 1/2 hours. I would recommend this place, and I will go back for any repair.

    thumb Kirk K.
    7/16/2020

      So glad we found this place. They fixed the brakes on my bicycle in just a few hours. Super friendly service. Looking forward to coming back here for all our bicycle maintenance and repair needs!

    thumb tomato-potato o.
    6/20/2020

      Chuck was great as well as the folks I HAVE NOT MET "YET". I shipped my daughter a bike to the shop, they had I'd put back together and tuned up 1 day she is super pumped and ready to ride

    MUCH THANKS EXPRESS CREW

    thumb Mike H.
    8/25/2020