“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”
-Sal Pizarro, Mercury News
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I've been coming to this shop off and on for a very long time. Whenever I need parts or wheels built or trued. This team has always been helpful and built my wheelset super fast. Thank you
6/23/2020I just moved to San Jose and wanted to get a bike to commute to work. My roommates girlfriend recommended bicycle express and somewhere I could get a cheaper used bike. I ended up buying a brand new Raleigh on sale and am very happy with it. The whole staff made the experience low pressure and easy. When I wanted to return the bike the next day because it was too small they worked something out for me and I got a size up. This is one of those family owned shops where service feels personal and friendly with no bs. Harder and harder to find them.
9/28/2019 -
So glad we found this place. They fixed the brakes on my bicycle in just a few hours. Super friendly service. Looking forward to coming back here for all our bicycle maintenance and repair needs!
6/20/2020Recently I got a flat tire, so stopped by to get a new tube. Bought a backup one too since the price was really reasonable. However the tube went loose and released air without any usage of bike after a day. Returned to the shop and was given a free tube. The manager is a very gentle and polite man. Reasonable conversation and willing to go far and beyond to make their customer happy. I highly recommend this place to everyone. Thank you for your honest and great service.
8/10/2019