“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   Recently I got a flat tire, so stopped by to get a new tube. Bought a backup one too since the price was really reasonable. However the tube went loose and released air without any usage of bike after a day. Returned to the shop and was given a free tube. The manager is a very gentle and polite man. Reasonable conversation and willing to go far and beyond to make their customer happy. I highly recommend this place to everyone. Thank you for your honest and great service.

    thumb Kevin G.
    8/10/2019

      Great bike place to buy or get your bike repaired. Been coming here for years now. Fair prices and great service. Always find plenty of parking.

    thumb Martha Stuart H.
    11/18/2019

      I'm familiar over 10 yrs.  Chuck and his crew are topnotch friendly and honest to a fault.  Many times I've gone in not able to afford repairs and forced to do it on my own.  Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category.  I knew from day one I could trust these guys.

    I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being.  Er personalized service.
    Andre B.
    now SE SJ nr. Capitol / McLaughlin

    thumb Andre B.
    4/03/2020
  •   Been coming here since the 1980's this bike shop is great for, flat tires full build ups, downtown Sj, a short ride from Caltrain if your coming from Sf

    thumb Shane G.
    2/02/2021

      Got new tires and tubes installed on my road bike. I left the bike sitting for weeks and when I finally went to ride it one of the tubes was flat. I brought my bike back in to Bicycle Express and they replaced the tube for me free of charge. Was happy they did not try and blame me for the tube being flat. I am happy to support businesses that are stand by their products and have trust in their customers.

    thumb Albert H.
    2/21/2021

      Hottest day of the summer, Charles took my bike and replaced back tube, lubed all pivotal points, and recommended me "Phil" bio live which I will be using on a bi-weekly basis! Did I mention he did this in 10 minutes? Ask for Charles!

    thumb Shelby G.
    9/13/2019