“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   Very welcoming and friendly staff. They were super helpful for new time bikers and didn't make you feel pressured into making a purchase.

    thumb Roxana A.
    6/25/2019

      Came today, this is an awesome bike shop that prides itself in quality friendly service.  They sell quality products and fixed my flat for a competitive tube and service price.  I asked for some questions for a rack and they had solid recommendations.  Support your local shops!

    thumb slbvic c.
    10/24/2020

      I'm familiar over 10 yrs.  Chuck and his crew are topnotch friendly and honest to a fault.  Many times I've gone in not able to afford repairs and forced to do it on my own.  Chuck and his crew never fail to give free friendly honest advice to enable you to tinker around and fix it yourself, if you fall into that "indigent" category.  I knew from day one I could trust these guys.

    I have since moved to a different part of town and still come back to Bicycle Express because I trust them and they make me feel like a human being.  Er personalized service.
    Andre B.
    now SE SJ nr. Capitol / McLaughlin

    thumb Andre B.
    4/03/2020
  •   These ladies and dudes are the best in the business.  I'll never buy or service anything bike-related anywhere else, unless Bicycle Express doesn't have it!  Every time I've been they've exceeded expectations at reasonable prices and in less time than they've estimated.

    thumb Chris O.
    1/16/2021

      Recently I got a flat tire, so stopped by to get a new tube. Bought a backup one too since the price was really reasonable. However the tube went loose and released air without any usage of bike after a day. Returned to the shop and was given a free tube. The manager is a very gentle and polite man. Reasonable conversation and willing to go far and beyond to make their customer happy. I highly recommend this place to everyone. Thank you for your honest and great service.

    thumb Kevin G.
    8/10/2019

      Got new tires and tubes installed on my road bike. I left the bike sitting for weeks and when I finally went to ride it one of the tubes was flat. I brought my bike back in to Bicycle Express and they replaced the tube for me free of charge. Was happy they did not try and blame me for the tube being flat. I am happy to support businesses that are stand by their products and have trust in their customers.

    thumb Albert H.
    2/21/2021