“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”

-Sal Pizarro, Mercury News
  •   The people here are great! Fixed my kiddos bike quickly and my son is so happy! We needed new chains, front and rear tires and it was very reasonable. He's so happy biking everywhere now. Thank you!

    thumb Niki H.
    6/25/2019

      They didn't have a bike that quite fit my needs/budget, but the staff was incredibly kind and helpful. I felt that they sincerely tried to find something that worked for me, and they didn't pressure me just make a sale. Their prices were quite reasonable compared to other local shops I explored.

    thumb Shelby S.
    10/15/2019

      I bought a used bike here. I got a decent price and the customer service is always friendly and professional. If you are looking for a used bike, based on my personal experience, it is a good place to go.

    thumb Michael F.
    10/02/2020
  •   My first time in a bike shop, and I have a great customer service very professional and friendly staff
    Razonable prices and fast service!!!

    thumb Moises R.
    4/21/2020

      I just moved to San Jose and wanted to get a bike to commute to work. My roommates girlfriend recommended bicycle express and somewhere I could get a cheaper used bike. I ended up buying a brand new Raleigh on sale and am very happy with it. The whole staff made the experience low pressure and easy. When I wanted to return the bike the next day because it was too small they worked something out for me and I got a size up. This is one of those family owned shops where service feels personal and friendly with no bs. Harder and harder to find them.

    thumb Adam H.
    9/28/2019

      Came today, this is an awesome bike shop that prides itself in quality friendly service.  They sell quality products and fixed my flat for a competitive tube and service price.  I asked for some questions for a rack and they had solid recommendations.  Support your local shops!

    thumb slbvic c.
    10/24/2020