“The small shop on East William Street, with bikes locked out front and tires hanging from the ceiling, is a real neighborhood gem. Trends have come and gone over the years, but Bicycle Express owners Karen and Chuck Clifford have managed to ride them all”-Sal Pizarro, Mercury News
Haven't been here for awhile but out of all the bike shops I've been around in SJ, these guys know what they're doing. I've been going here since 2012 and they never fail to completely satisfy whatever work I need on my bike. Very kind and super helpful/knowledgeable.
So glad we found this place. They fixed the brakes on my bicycle in just a few hours. Super friendly service. Looking forward to coming back here for all our bicycle maintenance and repair needs!
BE via Bicycle Express is a very small local shop on E Williams, Is a pit stop for me every couple months for adjustments and maintenance for my bikes. I pass through Downtown often so its convenient for those that do the same. I like how they have a pump and tool pole for any customers to use, whenever really. A solid spot with quick turn around haven't had wait no more than half an hour (30) on the kinds of small jobs done on my bike. I think the shop is run by a family trio/team of Dad, Mom, Son and mechanics? Jessica!! lol. No diss or anything, but this place does not off give off a yuppie/upscale or trendy feel, but that's whats awesome about it. Definitely has an 80's 90's charm. Overall a place I recommend for anyone looking to buy and or get a bike fixed, great people!!
Student Uni discount
Not much parking
_I'm just so happy right now!!
I bought a used bike here. I got a decent price and the customer service is always friendly and professional. If you are looking for a used bike, based on my personal experience, it is a good place to go.
I brought my bike in after my rear wheel was stolen. The wheel/gear combination turned out to be unusual, so they offered to rewire it with another wheel/gear combo and saved me a ton of money. I really appreciate the ingenuity.
Got new tires and tubes installed on my road bike. I left the bike sitting for weeks and when I finally went to ride it one of the tubes was flat. I brought my bike back in to Bicycle Express and they replaced the tube for me free of charge. Was happy they did not try and blame me for the tube being flat. I am happy to support businesses that are stand by their products and have trust in their customers.